I get pulled toward problems where

  • Too many teams are involved
  • Ownership is unclear
  • Processes are inconsistent
  • Technology is underperforming
  • Knowledge is trapped in individuals
  • Leadership needs a clearer operating system
  • Organizations are growing faster than their systems can handle

That is where I do my best work.

Current focus

Today

National Technology Strategist

Visual Edge IT

Leading a national technical revenue organization supporting nearly 200 sellers across four U.S. regions.

Outside of my day-to-day responsibilities, I use Power Plays to explore ideas around leadership, technology, AI, operating systems, and the changing nature of work.

The question I keep coming back to is simple.

How do we build organizations that perform better as technology becomes more capable?

Areas of responsibility and experience

  • Sales engineering
  • Technical revenue strategy
  • Managed services
  • Cybersecurity
  • AI adoption
  • Workflow design
  • Organizational integration
  • Revenue enablement
  • Executive strategy
  • Team development
  • Operating-model design

Education

Master of Education

Ball State University

Master of Science, Information Systems

University of Phoenix

Bachelor of Arts, Liberal Arts

University of the Pacific

Selected credentials

  • MCSE
  • MCSA
  • CDIA+
  • AI Fluency

Technology and professional certifications accumulated across a career spanning infrastructure, information systems, workflow, and business technology.

Coach the system.

Management often focuses on whether the individual completed the task. Coaching asks a different question.

Did we build an environment where the right behavior can happen consistently?

That means giving people:

  • Clear expectations
  • A repeatable process
  • Useful feedback
  • Practice
  • Coaching
  • Measurement
  • Accountability
  • Room to make decisions

I believe leadership should create systems that make people better, not systems that require leaders to rescue people constantly.